ITSPA launches Nuisance Calls Best Practice Document

The document provides communications providers with a comprehensive guide to the different types of nuisance call and detailed advice on how providers should handle complaints related to different types of nuisance call.

ITSPA Telephony Fraud – Reporting Guidance with ActionFraud

Over the past year ITSPA has been working increasingly closely with law enforcement agencies to combat telephony fraud. Fraud is a constant challenge for the whole telecoms industry around the world, with new techniques developing every year.

ITSPA Awards 2014 Winners announced

ITSPA announced the winners of its 6th annual awards. The reception took place the Altitude events space within the Millbank Tower, central London and was hosted by Dr Julian Huppert MP.
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