ITSPA today launched its member guidance and model code on complaints handling. The model code and guidance document was prepared collaboratively by international legal practice …
ITSPA announced the winners of its 8th annual awards on 11th May at The Deck in London. Read the list of winners and highly commended here.
ITSPA has welcomed the European Commission’s decision to block the proposed acquisition of O2 by Hutchison under the EU Merger Regulation.
The finalists of the 8th annual ITSPA Awards have been announced today, with another strong number of entries from across the VoIP and Unified Communications industry.
ITSPA has launched its new Quality Mark and is delighted to announce the first five successful applicants to the new standard.
ITSPA has accepted the proposed revisions made to the Investigatory Powers Bill as a useful next step in the process of passing the legislation. The changes, published today follow on from three recent parliamentary committee reports which called for improvements to ensure that the Bill was fit for purpose.
ITSPA today welcomed Ofcom’s announcement on the future of Openreach but warned that constant scrutiny is required to ensure it meets its new obligations.
To coincide with the publication of the report by the Joint Committee on the draft Investigatory Powers Bill ITSPA has launched a guide to the draft Bill for its members.
ITSPA has expressed major concern around the future health of the UK mobile market, following the Competition and Markets Authority’s (CMA) publication of its final report approving the merger between BT and Everything Everywhere .
Ombudsman Services to provide complaints handling scheme for members of the Internet Telephony Services Providers’ Association.