2016 ITSPA Awards Winners Announced

ITSPA, the voice of the next generation communications industry, announced the winners of its 8th annual awards. The ITSPA Awards, sponsored by Magrathea, are designed to celebrate innovation and best practice within the sector. The event took place at the Deck at the National Theatre and the awards were presented in nine categories that represent the range and scope of the VoIP and Unified Communications industry in Britain. The winners, highly commended entrants and finalists are listed below.

Award Winners:

  • Best Consumer VoIP: VoIPtalk (Telappliant)
  • Best Business ITSP (Small Enterprise): Soho66
  • Best Business ITSP (Medium Enterprise): SureVoIP
  • Best Business ITSP (Corporate): NFON
  • Best VoIP CPE: Polycom VVX 410 (Including 0365 Edition)
  • Best VoIP Infrastructure: Gamma SIP Trunking Service
  • Best VoIP Innovation: 8x8 Virtual Contact Centre
  • ITSPA Members' Pick: Apple
  • ITSPA Champion: Dr Julian Huppert

Highly Commended:

  • Best Business ITSP (Small Enterprise): Foehn
  • Best Business ITSP (Medium Enterprise): Hello Telecom and VTSL
  • Best Business ITSP (Corporate): hSo
  • Best VoIP CPE: VTech VSP725A/VSP500A/VSP601A bundle and Yealink VP-T49G
  • Best VoIP Innovation: Gradwell Call Recording

Entrants to all categories had to complete a written self-assessment, which were independently reviewed by the ITSPA Awards judges. In addition, Malden Electronics conducted the technical testing for three award categories: Best Consumer VoIP; Best Business ITSP (Small Enterprise); and Best Business ITSP (Medium Enterprise). Entrants in these categories underwent two months of technical testing as well as submitting written entries. Separately, The ITSPA Members’ Pick was selected from a shortlist of suggestions by the membership, who they believed had provided real value or support to the industry. This was voted on at event today by the membership. The ITSPA Champion Award was chosen by the ITSPA Council for specific work of merit.

Eli Katz, ITSPA Chairman, said, “Congratulations to all the winners and to those companies who were highly commended at this year’s Awards. The success of this year’s ceremony reflects another successful twelve months for ITSPA and our members. The recent launch of our revamped Quality Mark was a particular highlight and we encourage service provider members to apply! The coming months promise to be just as busy with the Investigatory Powers Bill progressing through Parliament and the aftermath of the European Commission’s decision to block the proposed O2/Three merger. Furthermore, our work on key areas such as nuisance calls, porting and fraud will continue. We will monitor these developments closely and ensure that our voice is heard in areas of importance to the industry. We encourage all companies involved in next generation communications to join ITSPA and enjoy the benefits of being part of the industry association.”

Magrathea’s Technical Director Linus Surguy said, “It has again been great to see entrants from all areas of the next generation communications space represented at this year’s Awards, showing that the event is well established within the industry. Magrathea is delighted to continue to support ITSPA and this annual event and we congratulate all the winners”.

The 2016 ITSPA Awards were open to all those in the VoIP and unified communications space, including those who were not members of ITSPA.