Code of Conduct

ITSPA Code of Practice – version 4.2

This is the fifth version of the ITSPA Code of Practice, which features some very minor wording corrections to the fourth version.

The Code will continue to evolve as the VoIP market develops. The fifth version was adopted at the ITSPA AGM on 29th June 2017.

Version 4.2 of the ITSPA Code of Practice can be viewed here

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here

 

 

Next Event

Cloud Comms Summit

5th March

Queen Elizabeth II centre, London

ITSPA will once again host a session at the annual event and also have a stand there. Register for your place here.

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Latest News

Recommendations for Resilience Guidance Launched

5th December 2019

The ITSPA Operations Group (our working group focused on standards, technical issues and best practice initiatives) has published the “Recommendations for ITSP Resilience” guidance document.

Find the full story here….