Code of Conduct

ITSPA Code of Practice – version 4.2

This is the fifth version of the ITSPA Code of Practice, which features some very minor wording corrections to the fourth version.

The Code will continue to evolve as the VoIP market develops. The fifth version was adopted at the ITSPA AGM on 29th June 2017.

Version 4.2 of the ITSPA Code of Practice can be viewed here

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here

 

 

Next Event

ITSPA/Cavell Group Dinner

sponsored by

metaswitch_transparent

17th October, 6.30pm

Mercer restaurant, London

find out more... 

Latest News

23rd July 2018

ITSPA welcomes Government drive for full fibre rollout but adds caution to current plans for PSTN switch off

ITSPA welcomed the announcement of the Government’s Future Telecoms Infrastructure Review (FTIR) but highlighted some concerns around the current plans to switch off the PSTN, which forms part of its strategy.

 

read more...