Benefits of Membership
ITSPA now represents over 100 companies in the next generation communications space. Our members are predominantly involved in offering VoIP (Internet telephony) services but they are increasingly diversifying the applications available. ITSPA acts as the voice, educational support and networking resource for this maturing industry and is driven by the priorities of the membership.
Why join ITSPA?
Industry Credentials »
- Membership of the UK's leading VoIP and next generation communications industry association
- Use of the ITSPA logo for promotional purposes
Membership requires compliance with ITSPA’s Code of Practice, which is synonymous with quality of service and adhering to industry best practice. - Opportunity to obtain the ITSPA Quality Mark for promotional purposes
Recognised as a sign of exceeding best practice that breeds further customer confidence
Interaction with Policy Makers/Key stakeholders »
- Active lobbying on key issues that affect members' interest. Regular dialogue with Ofcom, Government, parliamentarians, EU officials and standards authorities
- Production of ITSPA responses to industry and Government consultations through membership collaboration
- Opportunities for company representation at key industry regulatory meetings
- Press and marketing opportunities to ensure the industry position is clearly communicated.
Networking »
- Regular members’ events, including workshops, tech talks, dinners and networking receptions that provide a forum to learn new developments and improve best practice
- Extend your network of contacts for exchanging information and building new business opportunities with like-minded people
- Invitations to other key events involving Government ministers, parliamentarians, regulators and the media
Cost-Saving Benefits »
- Free membership of the dispute resolution service Ombudsman Services (for the companies with the annual turnover under £20m)
The Communications Act requires all communication service providers to offer access to an external dispute resolution scheme for their customers or face a fine of up to £50,000 - Exclusive deals on training courses, trade shows, hardware, software and services
- Free or discounted tickets to events and opportunities relating to the telecoms, internet and tech sector
- Free Code of Conduct surrounding General Condition 14 compliance (managing of customers' complaints) from Osborne Clarke LLP
- Free guidance on end user terms and conditions compliance from Preiskel and Co LLP
- Free guidance on GDPR from Osborne Clarke LLP
- Access to a panel of telecommunications law firms and other professional services firms with preferential rates for ITSPA members
Practical benefits »
- Annual information pack for members outlining key industry documents of relevance to your business to review and comply with
- Keep up-to-date with ITSPA’s fortnightly member’s newsletter, summarising key industry news, Ofcom and Government announcements as well as future events and meetings
- Receive regular regulatory and technical briefings as well as Best Practice documents to help on specific industry initiatives and to assist membership adoption
- Member and Secretariat support to assist in resolving queries
- Associate membership of the Telecommunications United Kingdom Fraud Forum Ltd (TUFF) which includes a monthly hot number list of fraudulent numbers to reduce fraud in your network, as well as access to a variety of TUFF training and accreditation programs
- PR opportunities including article/blog contributions to industry publications
- ITSPA SNITCH (Suspicious Numbering In Telephone Call Handling) database designed to handle information gathered from suspicious activity on VoIP systems. The database currently holds source IP addresses of suspicious SIP requests and dialled numbers (B numbers) from some known fraudulent calls.
- Associate membership of the NICC to ensure ITSPA can contribute to industry standards developments where relevant
- Number Range look-up database to help members clarify the range holder and host network
Collaboration with Peers »
- Opportunities for your staff members to get involved in the work of ITSPA, providing useful opportunities to expand their skills and assist in career development
- Support the activity of the three key ITSPA working groups
- Industry Developments – focussed on regulatory and political developments that affect your business – issues of focus include numbering, switching, charge control reviews, net neutrality, number portability, nuisance calls as well as EU and UK communication reviews
- Promotions – focussed on the ITSPA events programme, PR and membership opportunities
- Operations – focussed on issues such as security, communications data retention, telephony fraud and relevant best practice initiatives
Associate Membership Benefits »
Associate Membership is open to any organisation related to the VoIP and next generation communications sector (hardware and software vendors, distributors, law firms, consultancies, recruitment firms, etc). Although Associate Members may fully participate in all working groups and forums, they cannot vote on policy or be a Council Member.
On top or some of the benefits that Full Members receive, those companies who join as Associate Members will also enjoy additional benefits
- Display products and services, participate on panels and promote services at designated events
- Participate in relevant working groups to help resolve problems (be they regulatory or technical), contribute to work streams and build credibility amongst the service provider community
- Opportunities to highlight new products and services via the fortnightly ITSPA update to build brand awareness amongst the membership
- Regular networking opportunities at events, which offer potential business opportunities and the ability to be introduced to specific companies
- Discounts surrounding ITSPA sponsorship opportunities
How to join ITSPA
Membership Fees Our Members Join online
