Categories & Entry Information

Best Business ITSP (up to £2m)

The company winning this category must provide the best all round business voice service of any ITSP with a turnover of up to £2 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

The finalists

Fuse 2 Communications - Winner

Hello Telecom

PBX Hosting - Highly Commended

VoIPstudio

sponsored by poly-logo

Best Business ITSP (£2m-£10m)

The company winning this category must provide the best all round voice service of any ITSP with a turnover of between £2 million and £10 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

The finalists

Foehn - Highly Commended

Gradwell Communications

Telappliant

TelcoSwitch

Voipfone - Winner

sponsored by  provu-onwhite-800

 

Best Business ITSP (over £10m)

The company winning this category must provide the best all round voice service of any ITSP with a turnover of over £10 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

The finalists

NFON

RingCentral

Vonage - Winner

sponsored by 

Best SOHO / Consumer ITSP

This award recognises the company that has done the most to produce a well-rounded product for the  small business customer. The winning entrant will combine value for money and features, as well as good customer service and guidance for the user.

The finalists

Dial 9 Communications - Highly Commended

Gradwell Communications

Soho66

TTNC - Winner

Voipfone

sponsored by Grandstream smaller

 



Best VoIP Infrastructure

This award focuses on companies providing back end services for VoIP providers and equipment that is typically hosted at the ITSP’s Data Centre.

The finalists

Fuse 2 Communications – CloudFusion

Gamma – SIP Trunk Call Manager - Winner

Netaxis Solutions – NEMO Suite - Highly Commended

Ribbon – EdgeMarc 2900

SureVoIP – Customer Portal

sponsored by snom_logo_gray_60

Best VoIP Innovation

Innovation in communications continues apace with the introduction of new products, services and technology. This award goes to the company who has provided the most dynamic and user-friendly service or product to the market. This innovation has helped push the technology into the mainstream and helps make VoIP more accessible to the customer.

The finalists

Metaswitch – MaX UC - Highly Commended

Netaxis Solutions – Session Routing Engine - Winner

Nuvias – Dovetail and Hub

Vonage – Nexmo Messages API and Dispatch API

Voxbone – Voxbone Voice

sponsored by Magrathea Logo full on white

Best Multi-national Solution

This award recognises a company that has produced a solution which has experienced international success. The winning entrant will demonstrate how the solution has performed commercially, whilst demonstrating innovation, adhering to international regulatory requirements and being tailored for different countries and/or regions. The company winning this award must include an excellent case study.

The finalists

Pure IP

Ribbon

RingCentral - Winner

VoIPLine Telecom - Highly Commended

Voxbone

sponsored by yeastar_logo_colorful

Best VoIP Device

This award recognises the company considered to have the best quality end-user call equipment to aid a customer’s telephony experience. It will demonstrate technology that has excellent reliability and user-friendliness, whilst also having innovative new services that have made an impact with customers.

The finalists

Grandstream Networks – WP820 Cordless WiFi IP Phone

Polycom – Trio 8800 Solution - Highly Commended

Sangoma – Zulu

Snom Technology – Snom D735s

Yealink – Conference Phone Series - Winner

sponsored by hello

 

Best VoIP Software

This award is designed to recognise the best VoIP software and is open to applicants from across the next generation communications landscape. Entrants can include APIs, billing platforms, portals, WebRTC solutions and more. The winning entrant will demonstrate how their innovative software has made an impact in the market.

The finalists

Dial 9 Communications – Connect

Foehn – Voxivo Cloud Phone - Highly Commended

JeraSoft – VCS

Netaxis Solutions – Session Routing Engine - Winner

sponsored by sangoma new

Best VoIP Vertical Solution

This award recognises both ITSPs and resellers who have produced a customised solution to provide a service appropriate to a customer with a specialised need. The company winning this award must include an excellent case study which illustrates how their solution or service has benefitted their business vertical (e.g. estate agents, healthcare providers).

The finalists

Aeriandi – Aeriandi Archive - Highly Commended

Ciptex – Travel Market Vertical UC Solution

Hello Telecom – Contrex - Winner

Sangoma – Vega 3000G

sponsored by  Yealink new logo

Best VoIP Wholesaler

The company winning this category must explain why they are the best wholesale provider. They must demonstrate high standards of network management and security as well as a comprehensive support system.

The finalists

Gamma - Winner

PBX Hosting

TelcoSwitch - Highly Commended

sponsored by Print

ITSPA Hero

Jim Reilly, OTA (Office of the Telecoms Adjudicator)

sponsored by pure-ip-logos-red_borderadjust

Next Event

ITSPA/Cavell Group Dinner

7th November

7pm-late

Mercer Restaurant, London

The theme for the discussion is: The changing role of the Service Provider

Book your tickets here

 

More events…

Latest News

1st May 2019

2019 ITSPA Awards Winners Announced

 

The Awards, designed to celebrate innovation, best practice and recognise achievement within the next generations communications industry, were held at Glaziers Hall in central London.

Find the winners list here….