Categories & Entry

Best Business ITSP (up to £2m)

The company winning this category must provide the best all round business voice service of any ITSP with a turnover of up to £2 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

Find the written entry information here

Finalists:

Hello Telecom

RPS Technology Solutions - Highly Commended

SureVoIP

VoIPstudio - Winner

 

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Best Business ITSP (£2m-£10m)

The company winning this category must provide the best all round voice service of any ITSP with a turnover of between £2 million and £10 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

Find the written entry information here

Finalists:

Gradwell Communications - Winner

Orbtalk

Soho66

Telappliant

Voipfone - Highly Commended

Voip Unlimited

VTSL

Sponsored by provu-onwhite

Best Business ITSP (over £10m)

The company winning this category must provide the best all round voice service of any ITSP with a turnover of over £10 million. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing an exemplary case study. This company has to provide a good selection of business features, such as multiple telephone numbers, call queuing and support for remote workers.

Find the written entry information here

Finalists:

M24Seven

NFON

TalkTalk Business - Winner

 

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Best Consumer/ SOHO ITSP

This award recognises the company that has done the most to produce a well-rounded product for the consumer or startup / small business customer. The winning entrant will combine value for money and features, as well as good customer service and guidance for the user.

Find the written entry information here

Finalists:

Hello Telecom

Gradwell Communications - Highly Commended

SureVoIP

Voipfone - Winner

 

 

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Best VoIP Infrastructure

This award focuses on companies providing back end services for VoIP providers and equipment that is typically hosted at the ITSP’s Data Centre.

Find the written entry information here

Finalists:

aql – IP network, TDM interconnections and SIP platforms - Highly Commended

Gamma – SIP Trunk Service

Netaxis Solutions – NEMO Suite - Winner

SureVoIP – Hosted VoIP

 

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Best VoIP Innovation

Innovation in communications continues apace with the introduction of new products, services and technology. This award goes to the company who has provided the most dynamic and user-friendly service or product to the market. This innovation has helped push the technology into the mainstream and helps make VoIP more accessible to the customer.

Find the written entry information here

Finalists:

8x8 - Cloud Contact Centre

Netaxis Solutions – API Orchestrator

Nuvias - Dovetail - Highly Commended

RingCentral – Cloud communications and Collaboration solutions - Winner

SureVoIP – Customer Portal

TelcoSwitch - CallSwitch

 

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Best Multi-national Solution

This award recognises a company that has produced a solution which has experienced international success. The winning entrant will demonstrate how the solution has performed commercially, whilst demonstrating innovation, adhering to international regulatory requirements and being tailored for different countries and/or regions. The company winning this award must include an excellent case study.

Find the written entry information here

Finalists:

Orbtalk - Highly Commended

RingCentral - Winner

VoIPstudio

VTSL

 

Sponsored by gamma-logo-coloured-strapline

Best VoIP Device

This award recognises the company considered to have the best quality end-user call equipment to aid a customer’s telephony experience. It will demonstrate technology that has excellent reliability and user-friendliness, whilst also having innovative new services that have made an impact with customers.

Find the written entry information here

Finalists:

Grandstream Networks – GXP1760W WiFi IP Phone - Winner

Panasonic Business – SIP DECT Desk Phone – KX-TPA65CEB/UKB

Polycom – Trio 8500 - Highly Commended

Sangoma – s series IP phones - Highly Commended

Snom Technology – D785

 

Sponsored by hello

Best VoIP Software

This award is designed to recognise the best VoIP software and is open to applicants from across the next generation communications landscape. Entrants can include APIs, billing platforms, portals, WebRTC solutions and more. The winning entrant will demonstrate how their innovative software has made an impact in the market.

Find the written entry information here

Finalists:

Foehn – Voxivo Cloud Phone System - Winner

IPCortex - Keevio - Highly Commended

Netaxis Solutions – API Orchestrator

Ribbon Communications – SBS SWe Lite Session Border Controller

 

Best VoIP Vertical Solution

This award recognises both ITSPs and resellers who have produced a customised solution to provide a service appropriate to a customer with a specialised need. The company winning this award must include an excellent case study which illustrates how their solution or service has benefitted their business vertical (e.g. estate agents, healthcare providers).

Find the written entry information here

Finalists:

Antheus – Healthcare system

Ciptex – Hermes for International Contact Centres and BPO’s

Hello Telecom – Contrex VoIP - Highly Commended

TTNC – Countrywide Business System - Winner

 

 

Best VoIP Wholesaler

The company winning this category must explain why they are the best wholesale provider. They must demonstrate high standards of network management and security as well as a comprehensive support system.

Find the written entry information here

Finalists:

Gamma - Winner

PBX Hosting

TelcoSwitch - Highly Commended

 

ITSPA Hero

This is awarded for specific work of merit and the winner is decided by the ITSPA Council.

The winner  is Matt Townend, Cavell Group

Sponsored by  gamma-logo-coloured-strapline

Next Event

ITSPA Curry Club @

cropped-CL18-Logo-Pink-with-details-01

ITSPA will host a curry dinner on the first night of the Channel Live in Birmingham on 11th September.

 

 

find out more... 

Latest News

23rd July 2018

ITSPA welcomes Government drive for full fibre rollout but adds caution to current plans for PSTN switch off

ITSPA welcomed the announcement of the Government’s Future Telecoms Infrastructure Review (FTIR) but highlighted some concerns around the current plans to switch off the PSTN, which forms part of its strategy.

 

find out more...