ITSPA ADR/Complaints Handling Workshop
Thursday 8th November, 3pm-4pm
Osborne Clarke, One London Wall, London, EC2Y 5EB
ITSPA members only event - please RSVP to firstname.lastname@example.org
Osborne Clarke will be holding a workshop at their offices for ITSPA members on ADR and Complaints Handling on Thursday 8th November, 3pm-4pm. The workshop follows the launch in late September of Complaints Handling Guidance – produced by Osborne Clarke exclusively for ITSPA members – which provides members with information on how to comply with the new requirements in this area following the introduction of Ofcom’s new General Conditions in October. The workshop will be an opportunity for our members to learn about new obligations under the GC's and ask questions. Osborne Clarke will also provide a presentation running through the new Complaints Handling Guidance.
Members are further invited to stay for Osborne Clarke’s Annual Telecoms Review from 4pm, followed by drinks and canapés.
ITSPA Christmas Lunch
6th December 2018
Our annual Christmas lunch will take place on Thursday 6th December from 1pm to 5pm in the brand new hotel Indigo on Leicester square in London with fantastic views across the whole London.
You can book your tickets now.
ITSPA Awards 2019
1st May 2019, 2pm-5pm
Glaziers Hall, London
The winners of the annual ITSPA Awards will be announced at the awards ceremony taking place in the panoramic River rooms at Glaziers Hall in London on Wednesday 1st May. The event includes networking reception with a wide selections of canapes and free flowing drinks.
ITSPA members tickets cost just £35 (including all fees).