Jolyon Parsons, Ciptex

Jolyon Parsons, Ciptex

Jolyon brings over 15 years' experience in VOIP. In BT, with Accenture he built some of the first customer facing VOIP services. Jolyon setup one of the first Voice recognition voice betting services and in 2005 he co-founded Ciptex to deliver Cloud VOIP. Working with multiple carriers in the UK and around the world he has worked in locations including Kenya and North and South America. He has been involved with ITSPA from its formation

He brings both commercial, technical and compliance experience, working with both UK and international Voice and Data providers,  helping clients bridge the UK with communications in the rest of the world. His Contact Centre experience brings Ofcom experience and the compliance in this VOIP market.

Jolyon brings links to the traditional Enterprise “PBX” reseller market, working with resellers supporting the transition to migrate telephony from on-site PBX to Cloud VOIP, and now introducing Video Conferencing and Unified Communications.

Jolyon is also chair of the Events Panel for the “Worshipful Company of Information Technologists”, one of the City’s newest Livery Companies, where he promotes and runs events for its members. He has presented at industry conferences and events in the UK, Belgium and Canada and is a judge for the UK Contact Centre Awards.