Code of Conduct

ITSPA Code of Practice – version 4.0

This is the fourth version of the ITSPA Code of Practice, which includes a new addition to Code around porting.
The Code will continue to evolve as the VoIP market develops.The fourth version was adopted at the  ITSPA AGM on 3rd July 2014.

Version 4.0 of the ITSPA Code of Practice can be viewed here.

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here.



Next Event: Spring Workshop

Date: 29th April 2015
Time: 2.30pm - 5.00pm
Place: Charles Russell Speechlys, 6 New Street Square, London EC4A 3LX
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Latest News

20th March 2015

ITSPA Awards Winners

ITSPA Announces Award to the Latvian Presidency of the European Union and Voices Support for European Net Neutrality Proposal
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