Code of Conduct

ITSPA Code of Practice – version 4.1

This is the fourth version of the ITSPA Code of Practice, which includes a new addition to Code around porting.
The Code will continue to evolve as the VoIP market develops.The fourth version was adopted at the  ITSPA AGM on 3rd July 2014.

Version 4.1 of the ITSPA Code of Practice can be viewed here.

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here.



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ITSPA Summer Forum

12th July, 2.15pm-5pm

Osborne Clarke LLP, London

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Latest News

11th May 2016

ITSPA welcomes European Commission decision to block O2/Three merger


ITSPA has welcomed the European Commission’s decision to block the proposed acquisition of O2 by Hutchison under the EU Merger Regulation.


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