Code of Conduct

ITSPA Code of Practice – version 4.2

This is the fifth version of the ITSPA Code of Practice, which features some very minor wording corrections to the fourth version.

The Code will continue to evolve as the VoIP market develops. The fifth version was adopted at the ITSPA AGM on 29th June 2017.

Version 4.2 of the ITSPA Code of Practice can be viewed here

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here

 

 

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ITSPA Awards Ceremony

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Magrathea

1st May, 2pm-5pm

Glaziers Hall, London

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Latest News

25th February 2019

ITSPA Launches Guidance on Uninterrupted Access to Emergency Services for Vulnerable Persons

ITSPA’s development of this document followed the publication of guidance by Ofcom on the interpretation of the obligation on providers for uninterrupted access to the emergency services in the event of a power cut.

 

 

Read more here….