Code of Conduct

ITSPA Code of Practice – version 4.0

This is the fourth version of the ITSPA Code of Practice, which includes a new addition to Code around porting.
The Code will continue to evolve as the VoIP market develops.The fourth version was adopted at the  ITSPA AGM on 3rd July 2014.

Version 4.0 of the ITSPA Code of Practice can be viewed here.

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here.



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ITSPA Summer Forum

16th July 2015, 1pm - 5pm

Charles Russell Speechlys LLP, London

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Latest News

27th May 2015

ITSPA reacts to new Government Bill on communications data

ITSPA chair Eli Katz  commented after the Queen’s Speech outlined the Government intentions to introduce a Bill this session that enables law enforcement services to have greater access to online communications data.
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