Code of Conduct

ITSPA Code of Practice – version 4.0

This is the fourth version of the ITSPA Code of Practice, which includes a new addition to Code around porting.
The Code will continue to evolve as the VoIP market develops.The fourth version was adopted at the  ITSPA AGM on 3rd July 2014.

Version 4.0 of the ITSPA Code of Practice can be viewed here.

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here.



Next Events

ITSPA Workshop

7th October 2015

Convergence Summit South

 ITSPA Christmas Lunch

3rd December 2015

Emin room, 34 Restaurant, London

find out more...

Latest News

30 June 2015

ITSPA welcomes resolution of EU net neutrality negotiations

ITSPA has welcomed the agreement reached yesterday evening on net neutrality as part of the European Union’s Single Telecoms Package.
find out more...