Code of Conduct

ITSPA Code of Practice – version 4.1

This is the fourth version of the ITSPA Code of Practice, which includes a new addition to Code around porting.
The Code will continue to evolve as the VoIP market develops.The fourth version was adopted at the  ITSPA AGM on 3rd July 2014.

Version 4.1 of the ITSPA Code of Practice can be viewed here.

For further information, please contact the ITSPA Secretariat.

Should a customer wish to complain that an ITSPA member is not compliant with the mandatory ITSPA Code of Practice, then they should contact the ITSPA Secretariat. The complaints procedure can be found below.

ITSPA Code of Practice Complaints Procedure - click here

 

 

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Latest News

26th July 2016

ITSPA Welcomes Ofcom Openreach Proposals

ITSPA welcomes Ofcom’s proposals for an increasingly independent Openreach, but calls for further focus on measures to ensure Openreach’s performance improves to a level that the communications industry and the UK needs.

 

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